1) they arrived almost 1-hour late. 2) didn't bring the appropriate tools, had to use my own. 3) didn't appear to want to work hard, or keep a reasonable pace. Move ran much longer than it should have, and I was over-charged for the additional booked hours. When the over-charge was discussed, they promised to mail me a refund check, and that was 8-days ago. 4) One of the helpers, kept faking injuries, at least 3 that I was made aware of. 5) I had to work all day Sunday, by myself, just to try to make up for what the other 2 guys failed to do. I accomplished more in 8 hours by myself, at age 59 with a bad back and hip, than these 2 young guys accomplished in 10 hours the day before. 6) No way I would ever consider using these guys again, and I also holding Hire-A-Helper accountable for this also.
-Randy S. - Pewaukee WI